Effective Date: February 16, 2025

At AlphaNova, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access our services, website, and platform.

1. Information We Collect

We may collect and process the following categories of personal data:

Account Information: Name, email address, username, and password when you create an account.
Financial Information: Payment details (processed securely through third-party providers) if you engage in financial transactions.
Usage Data: IP address, browser type, operating system, referral source, time spent on the platform, and interactions with our services.
User Contributions: Any data you submit, such as forum posts, models, predictions, and other user-generated content.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected data for the following purposes:

Service Delivery: To provide, maintain, and improve our platform and services.
Account Management: To manage your user account and authentication.
Security and Fraud Prevention: To protect against fraud, unauthorized access, or illegal activities.
Analytics and Research: To analyze user behavior and improve our products.
Compliance with Legal Obligations: To comply with applicable laws and regulatory requirements.
Marketing and Communication: To send you relevant updates, promotions, or important notices (you may opt-out at any time).

3. Data Sharing and Third Parties

We do not sell your personal data. However, we may share it under the following circumstances:

With Service Providers: Third-party partners who assist with hosting, analytics, payment processing, and security.
Legal Compliance: If required by law or government authorities to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, including:

Access and Portability: Request access to your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data (subject to legal obligations).
Objection & Restriction: Object to or limit certain processing activities.
Opt-out of Marketing: Unsubscribe from marketing emails at any time.

To exercise your rights, please contact us at contact@alphanova.tech.

6. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or as required by law. Once no longer needed, data is securely deleted.

7. International Data Transfers

If you are accessing our services from outside Singapore, your data may be transferred and stored in other countries with different data protection laws.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings.

9. Children’s Online Privacy Protection Act (COPPA) Compliance

AlphaNova is committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such data immediately. Parents or guardians who believe that their child has provided us with personal information should contact us at contact@alphanova.tech so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised "Effective Date." Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

AlphaNova contact@alphanova.tech